Privacy Policy

Effective Date: November 7, 2024

Welcome to Sesh with Friends! Your privacy is important to us, and we’re committed to being transparent about how we handle your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or use our services.

1. Who We Are

Sesh with Friends (“we,” “us,” or “our”) provides AI consultancy and content creation services. Our goal is to help businesses and individuals integrate AI effectively while keeping data privacy a top priority. If you have questions about this Privacy Policy, you can reach us at help@seshwithfriends.org. 

2. Information We Collect

We collect two types of information: Personal Information and Non-Personal Information.

• Personal Information: When you interact with us, you may provide information such as your name, email address, phone number, payment information, or other details necessary to support your experience with our services.
• Non-Personal Information: We may collect non-identifiable data through cookies, IP addresses, and other tracking technologies. This data helps us improve our website, customize content, and understand visitor behavior.

3. How We Use Your Information

We use the information we collect for the following purposes:

• Service Delivery: To provide and manage the services you request, such as consultations, project updates, and support.
• Communication: To send important updates, newsletters, promotions, or personalized content. You can opt out of marketing communications at any time.
• Improvement: To enhance our services by analyzing usage patterns and gathering feedback.
• Legal Compliance: To comply with applicable laws, regulations, and legal processes.

4. Third-Party Service Providers

To perform our business functions, we may use trusted third-party service providers to process data on our behalf. These third parties are bound by confidentiality agreements and are only permitted to use your information as specified by us.

Some third-party providers we may use include:

• HubSpot: For customer relationship management (CRM) and email communication.
• Zapier: To automate integrations across various tools.
• Stripe: For secure payment processing.
• Google Analytics: For website traffic and visitor analysis.

For details on how these third parties handle data, please refer to their respective privacy policies.

5. Legal Basis for Processing (for GDPR Compliance)

For users in the European Union, our legal basis for collecting and using your data depends on the information we collect and the specific context in which we collect it. Generally, we process your data based on the following:

• Consent: When you sign up for newsletters or agree to cookies.
• Contractual Obligations: When processing payments or providing consultations.
• Legitimate Interest: For customer support and service improvement.
• Legal Requirements: When compliance with laws necessitates it.

6. Data Retention

We retain personal information for as long as necessary to provide services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. For example, we may keep contact information for ongoing consultations but delete inactive account information after [specify retention period, e.g., 12 months].

7. International Data Transfers

Sesh with Friends operates globally, and data may be transferred internationally for business purposes. We take steps to ensure that any data transfers comply with applicable data protection laws, including the use of appropriate safeguards (e.g., data encryption and anonymization).

8. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to improve your browsing experience and analyze website traffic. You can manage cookie preferences in your browser settings. Disabling cookies may affect certain features of the site.

For more details, please see our [insert link to detailed Cookie Policy if available].

9. Data Security

We take data security seriously and have implemented appropriate technical and organizational measures to protect your information from unauthorized access, disclosure, or misuse. These measures include SSL encryption, regular data backups, and secure data storage. While we strive to protect your data, please remember that no method of transmission over the internet is completely secure.

10. Automated Processing and AI Tools

To improve our services, we may use automated tools, including AI, to process data. This may include automated profiling to deliver personalized content, segment leads, or automate routine processes. We ensure that any automated processing complies with data protection regulations, and you can opt out by contacting us.

11. Your Rights and Choices

Depending on your location and applicable laws, you have the following rights regarding your personal data:

• Access and Update: You can request to access, update, or correct your information by contacting us.
• Opt-Out: You can unsubscribe from promotional emails by following the link in each message or contacting us directly.
• Deletion: In certain cases, you can request that we delete your data. Note that we may be required to retain certain information for legal or business purposes.
• Data Portability: You can request to receive a copy of your data in a commonly used format (subject to applicable laws).
• Non-Discrimination: Under the CCPA, we will not discriminate against you for exercising any of your privacy rights.

To exercise any of these rights, please reach out to us at [Insert Contact Email].

12. Children’s Privacy

Our services are not intended for children under 13, and we do not knowingly collect personal information from them. If we discover that a child has provided us with personal data, we will promptly delete it.

13. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. When we make updates, we will revise the “Effective Date” above and notify you of significant changes.

14. Contact Us

If you have any questions about this Privacy Policy or your personal data, please reach out to us at help@seshwithfriends.org.

Thank you for trusting Sesh with Friends. We’re dedicated to respecting your privacy and providing a safe, supportive experience as we help you navigate the future of AI.